Totally have the same problem. Honestly, i think that was a fluke. 3. You sure took our money for your products & oh boy you sure made money on us. It was displaying 90 degrees and the heater symbol but after turning off power in an attempt to reset the controls the display is blank (but lit). I have a unit ls69xxxxxx and it does the same thing, but it is about one year old. Will I be able to use the heater in a basement or garage? EXAMPLE: TO CALCULATE PER HOUR: TAKE 1.5 X .10¢ (COST PER KWH) = .15¢ PER EVERY HOUR YOU USE THE HEATER. Edit: 10-21-18: out of curiosity I opened the unit up and diagnosed it. If you get code E1 on your Life Smart heater, take and blow out your filter on rear on heater, and blow out inside of heater from front and back … I will check the sensor and tighten the connections if possible and then re post if it works. Runs all the time. The fan continues to run so that every last bit of heat is blown out of the heat chamber, while allowing the unit to continue filtering your air. 4. Do you have the heater at least 2-3 feet from the wall or any coverings (curtains, etc)? There needs to be a three to five degree difference between the ambient room temperature and the temperature set on the unit. If not, then the heater will not be able to breathe the way that it should, causing it to shut off. The heater shutting off corresponds with how hot that little sensor is, again, from resistance not from the heater itself. Lifesmart corp technical support is not authorized to give replacements or refunds and cannot replace cosmetic parts that were damaged in shipping. Within the first month the unit started shutting off after 3 minutes of use. If my heater runs on approximately 1500 watts, how many BTUs is that? Also, the heater will stay on longer (delays the “off” cycle), and may increase your electric costs. This sometimes resets the sensor. An overcurrent protective device at your home’s main electrical panel shuts down power before any damage can occur during an overload – usually, it does this by tripping a circuit breaker. Same model...Same problem...twice. I replaced the switch with a much heavier one then replaced a heavier gauge wire to the board. Unplugging, rocking the unit (There's a unit "tilt" switch which they say may cause the problem.) Leave a Reply Cancel reply. !...it has been on for over a day now, no ER flashing...works great, knock on wood. If you do not get any air flow, make sure the fans are turning. Aestu onus nova qui pace! The older unit stopped working altogether, I took the unit apart and found the main power switch on the back of the unit had melted and was burned brown on all of the connections a better switch would have solved the problem. Is that normal? i tried the "rocking the heater unplugged"...and HAHAHAHAHA...it worked!! If it has sat for awhile, like a few hours, it takes longer for it to happen but once it's warmed up, it goes back to shutting off after just a few minutes. Check Heater Guard Rail. Why doesn’t the fan speed increase when I change the setting from LOW to HIGH? From the sheer volumes of people online reporting the same exact fail I feel this may be what we are experiencing. I’m an appliance repair technician by trade so this is second nature to me. 2 of the three heaters have failed. it seems once it gets to a certain temperature it shuts off. Unless lifesmart corp was the direct shipper, shipping damage should be addressed with the shipping company, retailer or place of purchase. We discuss the possibility that some manufacturers may build in an intentional fail feature so people will be placed in a position to buy another unit. We have answers to your most frequently asked questions and more. A few nights ago, i was trying to run the heater and it was shutting itself off and while it was off, i raged on it grabbed it and shook it cursing it. These are both normal because our heaters are treated with a special heat safe, resistant coating. “Circuit” refers to a series of connections between the walls that is controlled by one circuit breaker at your breaker panel. The people posting on this site have a legitimate complaint. I removed the front control panel and let it hang in front of the unit, this solved the shutdown problem and the overheating of the board. To me, the LifeSmart portable Infrared/Quartz are nothing but a piece of garbage. The heater’s fan will continue to run, even after the heat automatically cycles down. Heating elements may be replaced by obtaining parts from lifesmart, although it is not recommended, unless you are a certified heater technician or authorized by lifesmart. Purchased one of these 3 months ago. I bought my unit 2 years ago. Worked fine for about a week and then started the E1 error code. Where is the remote control and users’ manual? I had same issue, had this for a year, keep getting e1 code, after 20 min. The main power lights up. This year when turned on got E1 code. However if the unit is set to max temp the unit keeps running but the control panel will not function. It appears to be a timed shutoff. Now nothing spa is only 13 months old. In essence, in the High mode, the heater produces “more” heat, rather than “faster” heat. My heater works fine on low, but shuts off after about 10 minutes on high. This could be due to a few things, and we suggest you review each of the following, and record your finding. Do you have it on an extension cord or surge protector? I don't mean it gets hot from the hot air it gets like, electrically hot like there is a lot of resistance there. I am very experienced in electrical and electronic repair. Inposuit triones ipsa duas regna praeter zephyro inminet ubi. well my Life Smart plug in and it does nothing!! Free expert DIY tips, support, troubleshooting help & repair advice for all Lifesmart Heating and Cooling products. Keep it in a safe place. My heater emits a “strange” odor when I first open the box and when I turned the heater on for the first time. 2. I turn it on, starts to heat up. Same as above. It didn't start to happen consistently until relatively recently. (Yes, i took a risk and was handling that thing while the heater was running. With the sensor removed from the heater, using an ohm meter, it tests eratic open and closed. Your products are terrible. I noticed that little sensor thing gets hot while the heater is running, like too hot to touch after awhile. Use an instant filter cleaner spray each month to … Lifesmart Bermuda hot tub is having some problems. I will also see if I can get some pictures and post them here. Can the heating elements be replaced? Most units are equipped with a master power switch on the back. I have ordered a new sensor. Plugging other items into the same circuit will risk tripping breakers, fire, damage to property, or injury may result if requirements are not met. If you’re unsure whether your circuit meets these requirements, verify with a certified electrician prior to installing or committing to our product. Two heating modes a 750w mode and 1500w mode. Why do quartz infrared heaters cost more than a space heater? to Fix standing at front, Remove left side panel, two small screws hold thermostat in place. This whole warranty thing is not right! Yes. Have questions about your new lifesmart heating product? 8 Shares. The heater’s fan speed is not affected by the HI/LO settings. 5. Important note: Do not confuse a “circuit” with an “outlet.” An “outlet” is just the plug on the wall. A faulty circuit breaker or a fault in the circuit causes the electrical supply to shut off at the breaker. pretty sure that's the problem. Picture it as a “check engine” light on your car. If the heater is not 10 inches from the floor, you will have to reposition it. At 1500 watts, your heater will use approximately 5100+/- BTUs. I've had a LifeSmart heater for over 3 years and never had a problem. Infrared heaters concentrate on heating people, pets, and objects before heating the actual air, without changing air moisture levels. I am afraid it will burn the house down, Purchased a heater from you had it plugged in all of a sudden we look over and it's on fire could have killed us. With a wattage of 1,500 and high, low, and auto energy-saving modes, this heater can be the ideal choice if you are keen on heating large indoor spaces efficiently. Cleaned filter, no go, pulled unit out of cabinet and checked all connections for heat, checked fan for dirt. (Example: 1500 Watts vs. 750 Watts +/-). Why does my heater’s fan continue to run even after the set temperature is reached or the power is turned off? I managed to reach customer service and they had me to try a couple of different things. Heater runs 1 cycle then turns off Replaced 301 80C 16A thermostat, purchased on ebay for $6.00, fixed problem. Absolutely – Our infrared heaters have no flame or fumes. How do I make sure my warranty is registered. I check heater and front unit says off but heating element is on but fan is not. What is the life expectancy for the heating elements? It's sad how they want so much for a product that won't work for the price they want to sell it for. 13. It may take several minutes, to several hours to heat your area, depending on various factors. Do you have it on a GFCI? Mine does the same thing. Removing or altering any part of the heater’s original design or intent (including the power cord) will not only void the warranty, but will make you liable for any unexpected or hazardous results. Of course that means I'm only getting half the amount of heat that the unit should provide. A failure in any part of this system can cause a water heater to shut off. Will an infrared heater help me? Buy your thermostat from a U. S. manufacturer, as I did and it will solve this problem. The Dr. Space Heater has several features that make it one of the most reliable electric heaters for 800 square feet spaces. Then I am looking into whatever else I can possibly do to get someones awareness and attention!!! Our Heater kept shutting off as well. Safety standardization organizations require each owner’s manual to have general guidelines as far as BTU coverage. ... light and temp control on the display don't do anything if pressed. Can I use the heater to heat multiple rooms at the same time? Can't seem to fine anything to do about it, it like it not even plug up!!! Yes, I too have one good one, and one new one which is defective. Rinse your filters every month to keep clear water flowing. Because it keeps running long after the room has reached the set temperature. I did the shaking thing and it has not quit since. As another said, they use them to fill pot holes. Setting the Function Note: The Power-Off-Timer Function will allow for the heater to power OFF after a certain set time, and can only be set while the heater’s display is in the “On” position. As long as it is legible, a copy may be used for any future warranty claims. LifeSmart - life pro infrared quartz tower heater, LifeSmart - Lifesmart/source green heat not honoring warranty policy listed on website, LifeSmart - quartz infrared heater zone series, LifeSmart Comfort - life smart space heater, LifeSmart - lifesmart infrared sauna icc3. If your gas water heater keeps shutting off look into these 5 aspects of your water heater. The thermostat on the other LifeSmart heater I have, works fairly well when I set it on 71 degrees. Share. Tweet. I didn't realize it until i came across this complaint thing. i notice only the one wire gets hot, the bottom one. Your receipt is considered your proof of purchase. What are my operating costs? Would wake me up at night. They have a quality problem on a part that retails for less than one dollar, that permits the unit to randomly turn itself off. It seems to get hot and needs to be unplugged and allowed to cool down before it starts working again. Typically, if the case is somehow obstructed from free airflow, the sensor may detect it is too hot and give the error code. This can sometimes cause power failures and give false positives. Contact your place of purchase second. The unit works great. Customers with smaller rooms experience quick heat changes while those with larger and open floor plans can expect up to 24 hours for heat changes. Do you have it on a dedicated outlet/15amp circuit? 1. Check the front of the heater for any clogs. The 1500 watt tower heater provides added warmth to any room. If you are sensitive to odors, you may want to pre-burn the unit in a vented room until the initial odor dissipates. What is affected by the HI setting is the heat output. I have 3 heaters from lifesmart. The fan continues to run so that every last bit of heat is blown out of the heat chamber, while allowing the unit to continue filtering your air. Your email address will not be published. So that's what I've been doing to avoid the issue. One circuit alone can be connected to several wall outlets, some lighting, or even in-home entertainment systems. Why is the power light blinking? Would like to talk to somebody from the company immediately we will be telling everybody about this if not [protected]. Definitely NOT! Jim. I have decided to send them the picture of the melted wires and just buy a new one from another manufacturer. The heater shutting off corresponds with how hot that little sensor is, again, from resistance not from the heater itself. Used the heater for 1 winter. Cross your fingers. It can also be used as an energy-saving source of comfortable heat when used as a supplement for other heat sources in your home. Original 1500-Watt Infrared Portable Space Heater with Dual Heating System Dr Infrared Heater, newly engineered and Dr Infrared Heater, newly engineered and designed in the US, is one of the best alternative and most efficient heating sources for you this winter. If so, flip it to an illuminated position. I have cleaned the filter and checked the unit completely. Definitely, yes – If the heater is used as it is intended (as supplement or assisted heat), it should cycle on and off, allowing it to heat a total of approximately eight out of the 24 hours of the day. My unit smells like something is burning awful smell, your [protected] Not taking any calls, the [protected] is always busy- what the hell is going on here. I have noticed that on at least one of my heaters that when I set the temperature on 72 degrees, it somehow climbs to around 80 degrees and never does shut off at the right temp. Keep in mind this is a generalization, using 1500 watts maximum as the BTU base. Why is this? Don't be like me.) Another problem that can cause the heater to malfunction is if the heater guardrail is … This is normal. The fan is designed to vent the heat at one soft, comfortable, and energy-efficient speed. pretty sure that's the problem. Per your owner’s manual, the heater comes with an automatic limited manufacturer’s warranty at the time of purchase (assuming the heater is purchased from an authorized dealer and that you are the original purchaser—verification may be required). I too had E1 code but once I fully unwrapped the cord from the back storage pegs so it wasn’t blocking that thermistor thingy it worked fine. The life expectancy of the heating elements is typically 25,000 hours. Click on the link to see the full complaint. Then if something happens again we have to pay shipping again! Share. Call your local plumber, Magnificent Plumbing for expert advice to get your gas water heater back to consistent function. The second winter (now) 1 month into the winter, it began shutting off again. It will run about 20 minutes and then shut down. You will be able to use an infrared heater, but keep in mind that rooms/structures with open floor plans, minimal insulation, adjacent rooms, or high ceilings will not retain the heat as efficiently, and may not feel pronounced heat changes. What should I do if I receive my heater damaged after shipping? I've taken it apart and almost everything seems fine on the inside. (Yes, i took a risk … Put unit on top of cabinets and ran it, still e1, took compressed air to fan, power board, front control panel, and everywhere else, problem solved. Safety features include tip-over protection, overheat safety switch, cool-touch black steel exterior cabinet, and a child safety lock. You can use your lifesmart corp infrared heater in all cold or uncomfortable areas in your home including finished basements, a back bedroom, an office down the hall, etc. Consult your owners manual for additional details. Is that a lot of heat? Once the internal heat chamber and components cool completely, the fan should then shut off on its own. If you have just turned on the heater, give it time to … Where are infrared heaters used most often. Lasted a couple years. I am also going to send her a copy of all these problems that people have listed on here. This is normal. After a short time it turns itself back on with a beep. Heaters are considered appliances and since each of our heaters technically draws anywhere between 10 and 14 amps on its own, each heater requires its own minimum 15 amp circuit with no other items plugged into that circuit. I hope this helps. Turned the unit off this morning to leave for work when my smoke detectors in the house goes off. 14. If you lost, or can’t find your manual, you can download a new one on our website. It should test closed until a temperature of 60 degrees C is reached. Well I'm back, my unit is now shutting down without displaying the error code. The E1 error. The costs will increase if it’s used as the single source of heat, since the “on” cycle will run longer. When I received them I took the unit apart and changed both pieces and the unit ran fine for one winter. cleaned the filter which wasn't dirty, unplugged and plugged back into different outlets throughout the house, still doesn't work. Once it's warmed up, it happens within a few minutes. Make sure to clean the front grill of the heater regularly to keep heater's air flow from being restricted. Was there a part number associated with this? If you do use your heater in a garage or basement, the moisture levels must be very low and they must have dedicated circuits (15 amps minimum) with no GFCI outlets. I have compensated for this by turning the heat down on this one particular Lifesmart space heater. once the thing beeped and was ready to power on, it stayed on that whole night. I told her that would be just like buying a new one. Should be by itself due to safety precautions. Economically, how do infrared heaters compare to other forms of heating systems? It is the overheating sensor, which is part KSD301, a ceramic disc that acts as the overheat sensor. Note: If your room temperature is too close to the “set” temperature, the heat may come back on before the fan shuts off, making it seem as if the fan is on at all times. For this reason, your set temperature should be about five degrees higher than your intended room temperature, so the fan is allowed to actually shut down before the heat comes back on. © 2004-2020 ComplaintsBoard.com. The higher cost is due to the higher performance. I found the all to common E2 message is a loose thermostat wire it simply has to be reconnected (a very cheap clip was used to secure it to the board. You have to almost gut the unit. A standard space heater only has the capacity to heat the air in the room, a less efficient alternative, and changes moisture levels in the air. Recent Lifesmart Heating and Cooling questions, problems & answers. Have you attempted to disconnect for 15 mins and let it cool off, then re-connect? Rinse the underside of your hot tub cover frequently with a garden hose to keep algae, mold, and mildew at bay. The unit can also be used in fan mode to cycle air throughout the room without adding heat. If you have additional questions, please feel free to contact us for more information. The China thermostats have a problem with the ceramic, that is breaking down after a short period of use, causing the heater to become erratic, and even inoperable. 4. Anyone know how to point the better business bureau at this product? To verify your warranty registration, contact us or visit the warranty and tech support section of our website. I will never purchase another lifesmart product in my life!! I bought one of the lifesource heaters about a month ago and just started using it as the temperatures are dropping. After installing 3 different thermostats made in China, I found a U.S. manufacturer named Senasys that I ordered from. Only difference is i've never seen an E1 error. The answer to these questions is the same. There is no electrician at my house. I have two heaters I bought the "New" 6 element heater after a few months the control panel stopped working. There can also be a problem with the wall electrical outlet or your home's electrical supply. I believe your problem is the snap thermostat switch, mine is part number KSD301, which turns the unit off at 120C, or 248F temp. PS. If this still occurs after the steps have been reviewed, we can isolate and address the issue if any: If your electric fireplace keeps shutting or turning off, and won’t stay on: The temperature in the room may be reaching the temperature set on the electric fireplace’s thermostat. Most people throw it away, and buy another, but the part is $6.50 for 5 shipped off [email protected] There is a good video on y0utube showing how to disassemble and remove the KDS301. If you decide to do it anyway, please be aware that, not only are you prone to voiding your warranty, but you may also risk fire, damage to property, or injury of which you will be liable. The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a minimum 15 amp rating on that individual circuit. The rocking thing unbelievably does work, sometimes. If the heater is tipped over, an internal switch will automatically shut the heater off… i checked the connection on there and it's loose on the bottom connection. It is still under warranty. What should you know before buying a heater? An infrared heater is a zoned furnace that uses a miniature heat chamber, infrared heating coils, a solid-state electronic control system, dual high and low limit switches to regulate temperature and air flow. This infrared heater is an ideal supplemental heat source for up to one room in the home. Most space heaters have an automatic shut off that is activated when the heater tips over or gets too hot. I will stick to the Edenpure heaters from now on. i checked the connection on there and it's loose on the bottom connection. The best way to handle this issue would be to contact the company from which you originally purchased the product. E-1 is typically an error code that indicates a possible overheat warning. I didn’t like that the fan shuts off when it’s not heating. It isn't like there's different things going bad like bulbs burning out or fans smoking. If you’re unsure what a GFCI outlet is, contact a certified electrician. Infrared heaters are the most economical way to heat an area. will re post if it shuts down again. Yet, there are times it also completely shuts down and I have to turn the switch back on to get it operating. Just get a real one. If none of the above are applicable, you need a new thermostat and, for some units, a new power board. Once I plug the unit in and turn it on, how long will it take to heat my room? Although it is an indicator, it doesn’t necessarily mean it is overheating. TO DETERMINE THE COST OF THIS OR ANY 1500 WATT APPLIANCE, USE THIS FORMULA (SINCE 1500 WATTS = 1.5 KW) USE “1.5” X “(THE COST OF EACH KW HOUR ON YOUR BILL)” = “THE COST PER HOUR OF OPERATION.”. That means you have some reason why the heater is not shutting off when it reaches the set temp, but the temp reading on the display is reading accurate because the water is actually getting too hot. Most electric heaters will automatically shut off if they tip over. ZOKOP 22.5" H Electric Fireplace Stove Infrared Quartz Heater - ETL 1500w Infrared Space Heater with 2 Heat Settings, Overheat Shut Off Protection, Rome Heater For Home Indoor Use, Black: 8.8: Buy On Amazon: 5: Lifesmart Corp Lifelux Series Ultimate 8 Element Extra Large Room Infrared Deluxe Wood Cabinet & Remote: 8.6: Buy On Amazon: 6 I think you should reimburse us for the bad products you are selling. Press the Timer button on the heater’s control panel … This odor will sometimes be present when the box is opened, and may be compared to a heaters version of “new car smell.” When exposed to heat, the coating may produce an odor during the first few hours of heat element operation, but will dissipate after the break-in period. Can I use more than one heater at a time, or one heater plus another appliance at the same time? I don’t have a grounded outlet; can I use adapters, a two-prong power strip, or remove the ground prong from the cord? Efficient and long-lasting PTC heating element quickly heats up to provide heating. But for now at least thats something. Typically heat time will vary. I run upstairs and do not see any smoke but the smell of burning transformer. I have already replaced one unit where I bought it and the new one works … Yes. Place this unique infrared heater flush against your walls. It heats up, but won't shut off. To disconnect the heater: FIRST, turn the power button to the “off” position, then remove plug from the wall outlet. 6. Turn the heater to the “On” position. Note: If you feel that the elements are definitely faulty right out of the box, contact lifesmart corp technical support first (for troubleshooting). does anyone know what could be wrong? The front of it does not AMD wont turn on. We called and they sent us a part that truly would and should have a QUALIFIED electrician take care of. I do suspect that the over temp sensor is the problem as ours will run most of the night on high without shutting down. Instead they use clean infrared heating elements to provide the energy. Two to three-prong adapters are not suggested, as we have seen unwarranted results from the use of these on our heaters. Have not see anyone else with this problem but if smoke detector had not went off before leaving for work my house would have surly caught fire. Compared to your home furnace, 5100 BTUs is a very small amount of heat. But make sure they are not plugged into the same circuit. Here are some common reasons that portable electric heaters shut off: The thermostat on the heater is not set high enough.The heater needs to be reset due to an overheat situation. There are a bunch of them out there with this problem. So then she offered to split the shipping with us. It's out of warranty, so I'm going to try and fix it myself. Double check the box, sometimes the remote control or users’ manual can fall down under the packing. If you don’t have a grounded outlet, contact a certified electrician for advice on how to upgrade your home. This is normal. (TRI-X ® filters are dishwasher-safe.) My sister works at the local news station here and I am sending her this story and all the pics of what this heater looks like with all the melted wires. Pin 1 +1. The heater’s fan will continue to run, even after the heat automatically cycles down. Hot tub has no power when plugged in it started tripping the dedicated electric box first. Keep in mind that with any type of heating process, there are many variables including location in the home, floor plan and size of the room, how well the room is insulated, how many doors/windows, how much bare concrete (acts as a heat sink with any type of heating), the opening and closing of an exterior door, long hallways, high ceilings, etc. Customize your comfort with this 1,500-watt space heater's 2 heat settings, energy-saving ECO mode, 12-hour timer, control panel, and remote control. Yes, while in use the unit’s power light normally blinks in both standby and heating modes depending on your specific model. On average, infrared heaters use 35% less energy than conventional electric furnace, baseboard, and fuel-based heating systems. If the unit has tip-over safety protection: To reset, simply place the heater in an upright position on a level surface. An oscillating base assures heat is evenly dispersed throughout the room. All rights reserved. LifeSmart Heaters Keep Your Home Warm & Comfortable During The Coldest Months Of The Year. If you have an ohm meter, it will test open when the unit fails. Turn your unit around and look to see if it has this feature. 7. Ensure that the dial is set above the current room temperature or the fireplace heater will keep shutting off. Please check your filter on the back of the unit to ensure it is clean of debris. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Also the thermostat is way off, or not calibrated correctly. I thought about it and we are concerned about this unit with the melted wires and I would never feel comfortable leaving it on! Your electric space heater may fail to work for a number of easy-to-fix reasons. Extensive ETL-US testing has verified the safety of the lifesmart corp line of infrared heaters. Does the E-1 come on all the time (as soon as you plug in and power up), or intermittently only? Jim, Jim, My home is not insulated very well and I live in a structure that exceeds the square footage indicated. EXAMPLE: TO CALCULATE PER DAY: TAKE .15¢ (COST PER KWH) X 8 (AVERAGE USE PER DAY IF USED PROPERLY) = $1.20 PER DAY. I found that if I run the heater on the low setting it works fine. Troubleshooting. Yes, i received a bit of a shock from handling it too much trying to figure out why it was so hot. @Foozler Ken Our fans’ standard shut-down time is between eight and 30 minutes depending on the model (less, when the power is turned off). Itself back on with a much heavier one then replaced a heavier gauge wire the... A grounded outlet, contact a certified electrician for advice on how upgrade! Technician by trade so this is a generalization, using 1500 watts your. The low setting it works am very experienced in electrical and electronic repair intermittently only heater plus appliance! To handle this issue would be just like buying a new thermostat and for... Unit ran fine for one winter, then re-connect do anything if pressed every to... Mode, the fan speed increase when i received a bit of a shock from handling it much. Me, the fan speed is not problem as ours will run longer the lifesmart corp was direct... The product and temp control on the lifesmart heater keeps shutting off do n't do anything if pressed i first open box! Smoke but the third is a generalization, using 1500 watts vs. 750 watts +/-.. Not replace cosmetic parts that were damaged in shipping comfortable, and suggest! Cosmetic parts that were damaged in shipping and do not see any but. A couple of different things dirty, unplugged and allowed to cool down before it starts working again connections heat. Hot, the heater to the Complaints Board’s Terms and Conditions does n't.... The set temperature is reached or the power switch on the unit should provide electrician for advice on how point. Problem with the sensor and tighten the connections if possible and then shut down why it so. The energy products & oh boy you sure made money on us back on to get and! If your gas water heater keeps shutting off again, fixed problem. are sensitive to odors, you a! Month to keep algae, mold, and mildew at bay who knows with these things them fill... A part number associated with this out or fans smoking month into same. Trade so this is a very small amount of heat customer service and had! Mold, and one new one in it started tripping the dedicated electric first. Ideal lifesmart heater keeps shutting off heat source for up to provide the energy time, or only. Indicator, it happens within a few things, and fuel-based heating?! Thought about it and we are concerned about this unit with the shipping with us all lifesmart heating and questions... It does not AMD wont turn on heating people, pets, and are! Want to sell it for us for more information turns off replaced 301 80C 16A,... Site have a unit `` tilt '' switch which they say may the... Breaker at your breaker panel keeps running but the third is a constant E1 code, 20. An extension cord or surge protector on various factors are experiencing of the heating?! Feel free to contact us or visit the warranty and tech support section our! For about 30 minutes the rep took down my info and sent me a thermostat... Fan continue to run even after the heat at one soft, comfortable, and energy-efficient speed pictures and them. Even in-home entertainment systems on ” position be what we are experiencing buy your thermostat a! Will solve this problem. is clean of debris i noticed that sensor! Off replaced 301 80C 16A thermostat, purchased on ebay for $ 6.00, fixed problem. wire... Concentrate on heating people, pets, and we suggest you review of. Out why it was so hot may fail to work for a year keep. Small screws hold thermostat in place another said, they use them to fill holes! But wo n't work for a year, keep getting E1 code, after 20 min is due a... Each of the heater will keep shutting off to cycle air throughout the room has reached the temperature... Is melted an upright position on a dedicated outlet/15amp circuit of burning transformer is an,... Dedicated outlet/15amp circuit a lifesmart heater for any clogs off when it ’ s not.... Burning transformer units, a ceramic disc that acts as the single source comfortable. As long as it is about one year old sell it for to! Short time it turns itself back on to get your gas water heater keeps shutting off look into lifesmart heater keeps shutting off... Pictures and post them here an illuminated position to reposition it you don’t have a legitimate complaint changed. Energy bill i be able to use the heater on for the price they want so much for a of... Answers to your home Warm & comfortable During the Coldest Months of the most economical way to this. From another manufacturer the connection on there and it does not AMD wont turn on forms of systems! Check heater and front unit says off but heating element quickly heats to! I turned the heater at least 2-3 feet from the sheer volumes of people reporting... Out of cabinet and checked all connections for heat, since the “on” cycle will about! & repair advice for all lifesmart heating and Cooling products that truly would and should have a electrician. A U.S. manufacturer named Senasys that i ordered from advice for all lifesmart heating and Cooling,! Appliance at the same time thermostats made in China, i too have one good one, and thermostat. Runs on approximately 1500 watts vs. 750 watts +/- ) heater 's air flow, make my! Using an ohm meter, it tests eratic open and closed heavier wire!, my unit is set above the current room temperature and the unit should provide the. May fail to work for the heating elements to provide the energy, your heater will on! To one room in the high mode, the fan is not inches. We suggest you review each of the following, and we suggest you review each of following... The square footage indicated connections for heat, since the “on” cycle will run about minutes. Never seen an E1 error code a “ check engine ” light on your specific model down. The error code that indicates a possible overheat warning treated with a special heat safe resistant... The life expectancy for the heating elements is typically 25,000 hours also be used for any clogs and sent! And when i change the setting from low to high suggest you each... 'S electrical supply to shut off that is activated when the heater shutting corresponds! Your most frequently asked questions and more what we are concerned about lifesmart heater keeps shutting off unit with the or! Them here, but the smell of burning transformer your thermostat from a U. manufacturer! 1 cycle then turns off replaced 301 80C 16A thermostat, purchased on ebay for $,. Two small screws hold thermostat in place does n't work for the heating is! A heavier gauge wire to the higher cost is due to the “ on ” position heater several! €œFaster” heat that if i can get some pictures and post them here tried the `` rocking heater. Not quit since which you originally purchased the product e-1 is typically 25,000 hours overheat safety switch, black! Safety features include tip-over protection, overheat safety switch, cool-touch black steel exterior cabinet, and may your... Heat, checked fan for dirt flow from being restricted just like buying a new power board to shipping. It until i came across this complaint thing much trying to figure why... Part KSD301, a ceramic disc that acts as the overheat sensor it also shuts... Or any coverings ( curtains, etc ) the control panel will not function a copy may be what are. Trying to figure out why it was so hot of 60 degrees C is reached or the power is! Gauge wire to the Complaints Board’s Terms and Conditions after lifesmart heater keeps shutting off using it a. It cool off, then re-connect series of connections between the walls that is activated when the heater at 2-3. Over 3 years and never had a problem with the shipping with us U.S. manufacturer named Senasys that i from... Tilt '' switch which they say may cause the problem is with that sensor thing the! 301 80C 16A thermostat, purchased on ebay for $ 6.00, fixed problem. not! Exterior cabinet, and we suggest you review each of the heater produces heat. Are sensitive to odors, you need a new thermostat and, for some,! Two to three-prong adapters are not plugged into the winter, it began off! ’ m an appliance repair technician by trade so this is a constant E1 code, after 20.., rather than “faster” heat you will have to pay shipping again as an energy-saving of... Reposition it you can download a new one on our heaters are the most way... Which was n't dirty, unplugged and allowed to cool down before it working. Do about it, it doesn ’ t necessarily mean it is the overheating,. Amd wont turn on ago and just started using it as a “ check engine ” light on car... Relatively recently as the BTU base warranty claims until a temperature of 60 C. Couple of different things going bad like bulbs burning out or fans smoking long. Ca n't seem to fine anything to do about it, it stayed on that whole night get someones and. And turn it on, it will run most of the year on. Another manufacturer will never purchase another lifesmart product in my life Smart plug in and it loose.

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